Business VoIP Phone Services

Business VoIP Phone Solutions Services | Secure Solutions Technology Partners

What is VoIP?

VoIP is an acronym for Voice Over Internet Protocol, or in more common terms, phone service over the Internet.

If you have a reasonable Internet connection, you can get phone service delivered through your Internet connection instead of your local phone company.

Applications using VOIP

Traditional telephony applications, such as outbound call centers and inbound IVR applications, can normally run on VoIP.

So, what are the advantages of using VoIP

(1) Lower Cost

Generally, phone service via VoIP costs less than equivalent service from traditional sources. Much of the cost savings come from using a single network (i.e., the internet) to carry voice and data. This is especially true when users have existing under-utilized network capacity that they can use for VoIP without any additional costs.  Utilizing the internet has also opened the door to additional competition. The new competition is not required to build their large networks, which saves upfront costs that ultimately get passed on to you.

(2) Increased Functionality

VoIP makes easy some things that are difficult to impossible with traditional phone networks.

  • Incoming phone calls are automatically routed to your VoIP phone where ever you plug it into the network. Take your VoIP phone with you on a trip, and anywhere you connect it to the Internet, you can receive incoming calls.
  • Call center agents using VoIP phones can easily work from anywhere with a good Internet connection.
  • Rich, enterprise-grade calling features
  • Your calls follow you wherever you are
  • Powerful web-based control panel
  • Easy to manage and scale
  • Compatible with Office 365

For more information about Secure Solutions Technology VoIP offerings, please email us at or 704.754.8484.

Cloud PBX Voice Over IP

Transform your phone system into a cost-cutting, business-transforming machine. Cloud PBX is a complete business communications system and service.  With over 40 calling features, Cloud PBX delivers Fortune 500 capabilities to small and medium-sized businesses.  This powerful cloud-based phone system uses a company's existing network, so no new wiring is needed.  Most importantly, no on-site PBX equipment is needed.

Calling Features - Business VoIP Phone Services

Rich, enterprise-grade calling features

Web based Control - Business VoIP Phone Services
A powerful web-based control panel

Managment Scaling - Business VoIP Phone ServicesSimple management & scaling

Flat Monthly Rates - Business VoIP Phone ServicesFlat monthly rates cut capital costs.  No PBX hardware

Over 40 calling features let you perform like a big business

  • Automated Attendant - answers and routes every call
  • Hunt Groups - ring multiple people at once to help ensure no call goes unanswered
  • Unlimited Calling throughout the U.S.
  • Conference calling - 200 minutes per month of 800 conference calling
  • Web-fax included with each line
  • Call Forwarding, Caller ID, Music-on-Hold

Mobility lets you do your job from any location

  • Follow Me automatically forwards calls to mobile phones and other numbers or ring multiple numbers at the same time
  • Voicemail-to-email helps ensure messages get through faster
  • Forward and manage faxes and voicemails just like email messages

Preserve capital, simplify management

  • Flat per-user monthly pricing cuts capital investment
  • No system hardware or software to buy
  • No wiring to install. Uses your existing data wiring and Internet connection
  • Web-based management tool makes moves, adds, and changes simple
  • More reliable than an on-premises phone system


Industry-leading phones by Polycom, YeaLink, and Cisco are designed for office workers, managers, receptionists, and front-line staff.

  • Easy-to-use interfaces, rich audio quality, and productivity features
  • 2-3 line all-purpose phones, 4, 5 & 6 line professional phones, 8-10 line touch screen phones
  • Popular Polycom SoundStation conferencing phones

PolyCom VXX - Business VoIP Phone ServicesPolycom VVX (2, 6, 12, 16 & 20 line models)

Yealink Cordless - Business VoIP Phone ServicesYealink Cordless

Cisco - Business VoIP Phone ServicesCisco SPA (3, 4, & 5 line models)

PolyCom Conf - Business VoIP Phone ServicesPolycom SoundStation Conference Phones

Yealinkt46s - Business VoIP Phone Services



System Features

  • Voicemail
  • Auto Attendant
  • Call Routing
  • Caller ID
  • Follow Me Forwarding
  • Custom Hold Music
  • Direct Inbound Dialing (DID)
  • Message Waiting Indication
  • Multi Call Appearance
  • Click-to-Call
  • Desktop Console
  • Hunt Groups
  • ACD/Call Queuing
  • Daylight Savings Time
  • Day/Night/Holiday Switching

Phone Features

  • Call Forward
  • Call Hold
  • Call Recording
  • Speakerphone
  • Call Log
  • Call Transfer
  • Call Waiting
  • 3-way Conferencing
  • Do Not Disturb
  • Headset Jack (RJ11)
  • Mute
  • On Hook Dialing
  • Auto Answer
  • Busy Call Forward
  • Directed Call Pickup

  • Phone Book (400 Entries)
  • Phone Lock/Unlock
  • Speed Dial
  • Password
  • Volume Control
  • Administrator Password
  • Call Waiting
  • Named Ring Groups
  • All Page/Intercom
  • Overhead Paging
  • Call Park and Pickup
  • Inbound Caller Name
  • Desktop Softphone
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