Help Desk Support & Training Services
Help Desk Support & Training Services | Secure Solutions Technology Partners
Secure Solutions Technology Partners understands the importance of technology to your business. That's why we offer ongoing support services to ensure your problems are taken care of quickly. Our normal support hours are 8 am - 5 pm M-F. In addition we offer after hours support available with guaranteed call back in 1 hr or less.
In addition we offer Concierge support services on a contract basis, designed to meet your business needs.
We remotely monitor our Partner's networks to resolve problems before they strike and to help keep your IT solutions up and running when you need them the most.
Additional support services available:
Walk in support from 8-5 pm Monday - Friday
Block hour contracts
Monthly bucket of support hours
We offer ongoing scheduled training classes in the following:
Email best practices
- What is a Virtual Private Network? May 5, 2020
- Working Remotely, Is This the New Normal? April 28, 2020
- What is a zero-day attack and what can you do to protect your business from one? November 1, 2019
- Why password management policies fail for businesses (part 3 of a 3-part series) October 31, 2019
- Two-Factor Authentication (2FA) Can Help (part 2 of a 3-part series) September 6, 2019