Help Desk Support & Training Services | Secure Solutions Technology Partners
Help Desk Support & Training Services | Secure Solutions Technology Partners
Secure Solutions Technology Partners understands the importance of technology to your business. That's why we offer ongoing support services to ensure your problems are taken care of quickly. Our normal support hours are 8 am - 6 pm M-F. In addition we offer after hours support available with guaranteed call back in 1 hr or less.
In addition we offer Concierge support services on a contract basis, designed to meet your business needs.
We remotely monitor our Partner's networks to resolve problems before they strike and to help keep your IT solutions up and running when you need them the most.
Additional support services available:
Walk in support from 8-5 pm Monday - Friday
Block hour contracts
Monthly bucket of support hours
Training Services
We offer ongoing scheduled training classes in the following:
MS Word
MS Excel
MS PowerPoint
Email best practices

Best Practice for preventing Ransomware, Malware & destructive viruses
VoIP Phone Capabilities and Support
For more information about our services call us at 704.754.8484 or email us at [email protected].
Insights
- What is a zero-day attack and what can you do to protect your business from one? November 1, 2019
- Why password management policies fail for businesses (part 3 of a 3-part series) October 31, 2019
- Two-Factor Authentication (2FA) Can Help (part 2 of a 3-part series) September 6, 2019
- Why aren’t passwords good enough? (part 1 of a 3-part series) August 22, 2019
- What is the Dark Web? And why should you care about it? June 27, 2019