Dental Office - Holiday Emergency

"When I first talked to Jay about switching to their IT service, he ensured me that their customer support was second to none, and he has been true to his word. On January 1st, I came in to prepare the office for opening the next day. Our network was down, and our server was inaccessible. I reached out to the Secure Solutions team, and they determined that our network switch had died. They installed a new switch within a couple of hours, and the office was back up and running. Secure Solutions delivered on its promise of outstanding customer service, and we couldn't be happier we switched. I would recommend their services to anyone who relies on technology for their business." Guanah Davis, Office Manager.

Dental practices rely heavily on their technology. Keeping it running is critical to delivering your services and meeting your patients' expectations. Having the right IT team means delivering on your promise to your patients. Secure Solutions Technology is committed to providing the absolute best customer service in the industry. "Secure Solutions Technology has made the transition easy. They deliver on their promise of outstanding customer service, whether it's a holiday emergency or a routine call during the day. Jay's team is there to help, and we couldn't be happier.” Guanah Davis, Office Manager

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Secure Solutions Technology has been built on the principle of outstanding customer support.  It's at the center of everything we do, from selecting our technology partners and internal support systems, and hiring our people.  We take pride in delivering on our promises and keeping our client partners running as smoothly and efficiently as possible.

We provide several support models so you can choose the best one for your business. From hourly support to block-hour contracts to unlimited support, we have a support plan that will work for you.

It's one thing that makes us different. Unlike some IT providers, our unlimited support plan is actually unlimited. Most IT providers' unlimited plans include a fixed number of monthly hours. If you exceed those hours, they charge you. In their model, it's in their best interest to patch the problem quickly and move on. If they have to fix it again later, that's ok because they eventually charge you.

In our model, it is on us if we don't fix the problem right the first time. Your cost doesn't go up; ours do. So we focus on solving your problems, not patching them.

Data Backup & Business Continuity

Our job is to ensure your business is running as expected, no matter what.  Providing a comprehensive backup solution that provides data protection is critical.  Providing a backup solution that also delivers virtualization for business continuity is priceless.  No business can afford to be down for 2 weeks or more while its server is rebuilt and reinstalled due to a failure or data loss.  Providing a virtual server to keep your business running with little or no downtime delivers peace of mind and financial protection for small businesses.